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FAQs

How long will it take to receive my Popl once purchased?

Custom printed products typically arrive within 2-3 weeks for customers in the US.

Non-custom products typically arrive within 2-3 weeks for customers in the US.

Please allow for an additional 1-2 weeks shipping time for customers outside of the US.

Please contact us at [email protected] if you haven't received your order within the timeframes above.

Popl not delivered?

If you have not received your Popls, please try the steps below:

1. Check your mailbox! Many times your Popl is waiting there.

2. Contact your local post office or carrier and reference the tracking info.

3. There are times when your package is marked delivered but doesn't arrive for another 24-48 hours. If your package has not arrived within this time frame, please send an email to [email protected].

Why didn't I receive all the items in my order?

Please note:

Custom products will be shipped separately from non-custom products because they are sent from different locations. If your order contains both custom and non-custom products, you will receive your order in multiple shipments.

Does Popl require a subscription to use?

No, Popl does not require a monthly subscription in order to use and benefit from Popl products. We do have Popl Pro and Popl Teams but those are for additional business features and are completely optional