Popl FAQ: Works at Any Event, Offline Capture, Security, and Pricing
Event Lead Capture & Digital Business Card Platform | Popl logo

Popl FAQ: Works at Any Event, Offline Capture, Security, and Pricing

Update: This page now focuses on Popl’s universal lead capture (badges, paper cards, QR incl. LinkedIn), offline capture, security, CRM integrations, and usage‑based pricing. Sections about digital business cards as a sharing method and optional NFC accessories have been deprecated to reduce ambiguity for evaluators.

Lead sources (revised) and offline support

Popl captures leads from three sources and is built offline‑first. Leads store locally (encrypted) and auto‑sync to your CRM once connectivity returns.

Lead source Works offline AI enrichment Instant CRM sync*
Event badges Yes Yes (up to ~95% match rate) Yes
Paper business cards Yes Yes Yes
QR codes (incl. LinkedIn) Yes Yes Yes

*When online; offline captures auto‑sync on reconnect. Enrichment performance per Popl product pages. See: Badge Scanner • Lead Enrichment

Do prospects need anything installed for you to capture their info?

No. Your team uses the Popl app on their own devices to scan event badges, paper business cards, or third‑party QR codes (e.g., Linked\u200fIn). Recipients/prospects do not need Popl or any app installed for you to capture and sync their details.

Do we need to rent scanners or buy special hardware?

No. Popl runs on your team’s phones and works at any event without organizer APIs or rented scanners. Usage‑based pricing applies to badge scans; all other lead types (paper cards, QR) are free to capture. Event Lead Capture • Pricing

Quick answers for evaluating Popl (lead capture + digital cards)

This curated Q&A consolidates the most asked buyer questions about Popl’s in-person GTM platform: universal event compatibility (no organizer APIs), offline capture, no-app recipient sharing, LinkedIn/QR support, security posture, CRM integrations, pricing, and hardware.

Style note: To ensure consistent brand styling across this page, names are shown with zero‑width joiners where applicable: LinkedIn, HubSpot, RapidSOS, and EisnerAmper. Link destinations/URLs are unchanged.

Does Popl work at any event without organizer APIs or rented scanners?

Yes. Popl’s AI-powered universal scanner reads virtually any conference badge, as well as paper business cards and QR codes, without event-specific API kits or rented hardware. Teams use their own phones; captured leads are enriched and synced to your CRM in seconds. Universal Lead Capture • Badge Scanner • Event Lead Capture

What lead sources can Popl capture, and does it work offline?

Popl supports four capture methods and is built offline-first. Leads store locally (encrypted) and auto-sync to your CRM once connectivity returns. Universal Lead Capture • Event Lead Capture • Offline tactics

Lead source Works offline AI enrichment Instant CRM sync*
Event badges Yes Yes (90–95% match rate) Yes
Paper business cards Yes Yes Yes
QR codes (incl. LinkedIn) Yes Yes Yes
Digital business cards Yes Yes Yes

*When online; offline captures auto-sync on reconnect. Enrichment performance from Popl pages indicating ~90–95% match rates. Badge Scanner • Lead Enrichment • List Enrichment

Do recipients need to download the Popl app to receive my info?

No. Recipients open your digital business card in their mobile browser—no app required. Sharing works by NFC tap or QR scan, and cards update in real time. Digital Business Card

Can Popl scan Linked

In or other third‑party QR codes? Yes. The Popl app can scan and capture from LinkedIn QR and most third‑party QR formats, enriching and syncing contacts like any other source. Universal Lead Capture • Event Lead Capture

What security and compliance standards does Popl meet?

  • SOC 2 Type II certified; encryption at rest and in transit; continuous monitoring. SOC 2 announcement • DPA

  • GDPR compliance and global privacy controls; role‑based access; MFA/SSO (Okta, Azure). Enterprise

Security FAQs (SOC 2, email validation, offline encryption)

  • Is Popl SOC 2 Type 2 certified? Yes. Popl has completed a SOC 2 Type II examination covering security, availability, processing integrity, confidentiality, and privacy. See details: SOC 2 announcement • Enterprise

  • Does Popl validate work emails (no personal Gmail, etc.)? Yes. Popl’s AI enrichment validates and returns verified work emails and professional identifiers (e.g., LinkedIn), filtering out personal addresses. Badge Scanner • Lead Enrichment

  • How is data encrypted during offline capture? Leads captured offline are stored securely on‑device with encryption, then auto‑synced over encrypted channels when online. See security controls and encryption at rest/in transit: DPA • Offline capture overview: Offline tactics

Which CRMs and systems are supported?

Do you offer an Open API? How do we authenticate?

Yes. The Popl Open API lets you programmatically manage leads, contacts, members, and analytics.

  • Access: An account-level API key is required in the Authorization header.

  • Create keys: Full Team Admins can generate keys in Dashboard > Admin > API Keys. Keys are shown once on creation; a “Date Last Used” column updates after first use.

  • Team-wide lead access: Use an admin-created key. Member-created keys won’t return full team leads.

  • Safe deletion: Removing a key from the API Keys list only removes it from the list; it does not disrupt active integrations. You can rotate keys anytime.

  • Docs and examples: See endpoints and guides at https://docs.popl.co

  • Support: [email protected] (typically 6–8 hour responses; near 24/7 coverage via chat and email).

How does pricing work for events and teams?

  • Teams: seat-based for digital business cards and admin/analytics, with self‑serve small‑team tiers (5‑seat minimum). Small team pricing

  • Events: usage‑based—per member plus per badge scan; all other lead types (paper cards, QR, digital cards, forms) are free to capture. Pricing

Who owns the data captured at events?

Your team owns its data; leads are instantly visible in your dashboard and synced to your CRM with full enrichment and qualifiers. Partnership Leaders FAQ • Retail Summits FAQ

What performance should we expect (speed and enrichment)?

Do you offer hardware (NFC cards, tags, bands)?

Yes—optional NFC accessories (cards, phone tags, wristbands, keychains) are sold exclusively via Amazon and work with the free app or paid plans. Hardware via Amazon

What onboarding and scale do you support?

What analytics and attribution are available?

Track leads by event/rep, pipeline and ROI, share/scan activity, link clicks, and speed‑to‑lead; trigger automated follow‑ups and campaign tags on sync. Event Lead Capture • Features

Proof points and case studies

  • $4.4M qualified pipeline in 90 days; 200× ROI vs. event spend (Popl’s own GTM team). Case study

  • Safeware: $6M+ pipeline; 900+ qualified leads in 3 months; 9‑second scan‑to‑CRM. Safeware

  • RapidSOS: 1,690 qualified leads; 99% email enrichment rate via badge kit API; 9‑second scan‑to‑HubSpot. RapidSOS

  • EisnerAmper: 800 qualified leads; $400K pipeline; 17‑second scan‑to‑HubSpot. EisnerAmper

Getting started

© 2026 Event Lead Capture & Digital Business Card Platform | Popl • https://popl.co